What if you treated your employees like you treat your customers?

Someone told me recently that her boss throws things at them in their office. I was astounded. And it’s not the first time I’ve heard horror stories of things people put up with from their bosses. I don’t care what industry you are in, or how important of a boss you think you are.  Where did you come by this philosophy that you can treat your employees like dirt? Where in your belief system is it okay to belittle people? Or those of you in human resources who allow it to continue because you’re afraid that boss will quit? And the sad thing is that as a motivational speaker, I’m always hired to come in and talk to the employees about dealing with difficult people – when many times it’s the bosses who need the lecture.

Here’s a note to all you bosses out there who have anger issues: If you want to get more out of your employees, why not start treating them like people? I promise you would get more out of your money, have lower turnover, and just might create a happier more productive workplace that generates more business.

Here’s another idea if you can handle two at a time:


If you throw things at your customers too, then this isn’t going to do any good. But why shouldn’t you treat your employees with the same heart, eyes, ears, courtesy, and professionalism that you do your customers?

I can’t believe we even have to have this conversation!

Just a suggestion. Take it or leave it. If it makes you mad – go ahead – throw something at me.



Motivational Speaker Kelly Swanson - called one of North Carolina's funniest women by Our State Magazine. Kelly lifts the spirits of audiences from coast-to-coast using humor, storytelling, and lives of the characters from Prides Hollow - Kelly's make believe small town. This unique approach to motivational speaking allows Kelly to break through communications barriers and connect directly to the audience's imagination.
Her powerful stories and wacky wit will make you laugh, remind you that you matter, show you how to see beyond your obstacles, and teach you how to stand up and stick out in a crowded market.
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  1. I think you’re throwing some solid advice to these supervisors. Fortunately, I’ve never worked for a tyrant, but I know others who have been ridiculed, shamed and treated like crap. And they expect these same people who work for them to respect them and stay motivated! Great advice, Kelly.

  2. Yes mam!!!  I have had this same experience so many times. As a motivational speaker I’m called in by the management to come “fix” their difficult employees. Next time I’m going to send them a copy of your blog, Kelly. Thanks!!!

  3. A good friend of mine worked briefly in an office where he was the only male.  Unfortunately, he told me how uncomfortable with all the yelling, screaming and swearing.  Wow – if that’s not a hostile work environment I don’t know what is.  


  1. […] What if you treated your employees like you treat your customers? This entry was written by Bill, posted on October 9, 2012 at 4:13 pm, filed under Motivational Speaker and tagged Funny Motivational Speaker, funny motivational speakers, motivating employees. Bookmark the permalink. Follow any comments here with the RSS feed for this post. Post a comment or leave a trackback: Trackback URL. « Motivational Speaker Asks “Who Turned Up the Flippin’ Heat!?” […]

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