Fastest Way to Alienate a Customer EVER!

Seriously. You won't believe what he said. I call it the Worst Customer Service Comment in the History of the World.  I thought my brain was … [Read more...]

A LIVE Representative Will Be With Me Soon?

Oh no they didn't just say that. A "live" representative will be with me soon? As I type this, I have been on hold for 20 … [Read more...]

STOP With the Excuses Already!

The gynecologist (whom I have seen four previous times since my other doctor retired) walked into the examining room. He looked at his computer and … [Read more...]