I recently met with a dear friend from the Las Vegas Convention and Visitors Authority and it’s a good thing we are two positive, stay away from … [Read more...]
Want to connect with your audience? Stand out then fit in
I just got back from one of my favorite conferences of the year. It's a conference of professional women - around 2600 of them, and it's … [Read more...]
Using university students for phone messages…brilliant!
When I talk to my business audiences about how they can improve, I often suggest they go outside of their industry and study success stories and use … [Read more...]
When you let go of jealousy – you may discover true talent in others
Have you ever seen talent and wished you had it? In the past, if I saw someone who was more motivational than me, more successful than me, more … [Read more...]
Question about Success…what would you say?
I recently had a conversation with a security guard at the homeless soup kitchen where Frenchy and I volunteer. I guess he found out I was … [Read more...]
Front-Row Service! What’s your tipping philosophy?
One of the great things I love about being a motivational speaker is the chance to really get involved in the associations or businesses that I speak … [Read more...]
Right Place…Right Time
When you look at successful people, you may wonder why they get all the luck. Or, you may see they are a hard worker, and that's why they … [Read more...]
How to be credible on stage – take it from Condi
One of the best parts of my job is to see amazing people that you and I know through TV or world events, speak live. This week I had a chance to … [Read more...]
Obsessed or just Passionate about Customer Service?
I believe in doing over-the-top things to please your customer (see my post on the amazing story of customer service by an employee at the Ritz … [Read more...]
Happy? Think of other people’s perspective too
I have to be very careful. To borrow a line from my fellow motivational speaker Kelly Swanson, I am more happy than crappy. Isn't it all a … [Read more...]
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