Motivational Speakers Guide to Encouraging Others

Motivational speakers make a profession out of encouraging others. And it's not as simple as pasting on a smile and telling someone her hair looks good. It's easier for some than others. So here's a quick guide to determine if you are using all the means you have to encourage those around you.

1. Care about encouraging others. You can't encourage others unless you really care about them. If you turn your charm on and off like a light switch, then perhaps you have some room for improvement.

2. Smile and look people in the eyes. It's amazing what happens when you stop and really look someone in the eyes and smile. Keep their gaze for a moment. Unless you live in New York. And maybe even then.

3. Have a nice comment ready.  "How are you?" is fine, but it's a little bit overused, don't you think? Come up with something else short and pleasant. It shows them that you aren't just acting on auto pilot.

4. Listen to their reply. Why did you ask them how they were, and then walk off before they answered? I know it's what we do. But just imagine if you stopped and waited for their reply? I did this once to the Starbucks barista and she started to cry. She said nobody had ever asked her how she was doing. (Now that's just sad.)

5. Ask about them. Even if you don't know much about them, find something to ask them about, or compliment them on. If you have a customer who brings a child, ask about the child. Shoot, even talk to the child. You'll get major points!

6. Tell people you enjoyed seeing them.  Thank them for coming to work. Tell them your day is better because you saw them. Show them how much you needed them.

7. Do it even when you don't feel like it. If we waited until we felt like encouraging other people, we might not ever get around to it. We have to be proactive about it. Write it on your to-do list if you have to. I promise, it's worth it. One day it will be you on the receiving end.

Gotta run! And, by the way, did I tell you how happy I was to talk with you today?DSC_0156



Motivational Speaker Kelly Swanson - called one of North Carolina's funniest women by Our State Magazine. Kelly lifts the spirits of audiences from coast-to-coast using humor, storytelling, and lives of the characters from Prides Hollow - Kelly's make believe small town. This unique approach to motivational speaking allows Kelly to break through communications barriers and connect directly to the audience's imagination.
Her powerful stories and wacky wit will make you laugh, remind you that you matter, show you how to see beyond your obstacles, and teach you how to stand up and stick out in a crowded market.
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Motivational speaker Kelly Swanson's website

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  1. Oh now – this is just really really REALLY good, Kelly. A heartfelt appeal for people to extend kindness and caring to others – with an acual step by step "how to" included.  Thank you so much for this one. Off to share.

  2. This is great.  I love how you are the type of person to care and sincerely talk to people regardless of their position or what they could do for you.  You are someone to be just as nice to a hotel front-desk person as the maid.  I love that about you and I bet so do all the people on the receiving end of your kindness!

  3. Thanks ladies! I know I was preaching to the choir on this one – as you ladies are the warmest kindest motivational speakers on the planet. And you do notice people. I thought this post was a little too basic, and figured everybody knew this stuff. But apparently they don't, or customer service wouldn't be lagging in so many places.  And I think a lot of people do care about their customers, they have just forgotten how to show it. And a simple thing like a smile really would help things tremendously. So if we have to write it down on a note – "smile at your customer" – then so be it. Whatever works. We're headed into an entire generation of people who are used to communicating by text. Face to face skills will start to fall behind. One day that smile will actually be your unique selling proposition! :)

  4. Better buy some whitener for my teeth!! Just joking as you know how much I love what you posted. Pure truth. The beautiful cosmic joke is when you really give to someone else, you walk away with the gift. Great advice, great gifts, Kelly.

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