Five Golden Words Of Customer Service

I was booked as a motivational speaker recently for a hospital staff event.  I love speaking to hospital groups. I do not like parking. I am … [Read more...]

So, what do you do? One simple question that answered properly could help you get more business.

Change your title from "I am" to "I help".As a motivational speaker, I meet a lot of people - on stage and off - and one of the most popular questions … [Read more...]